We assured you we would have a decision on Mosaic Experiment 2020 in July and it is time to share that decision and answer some of your questions.
After much consideration and discussion by your departmental leads, Mosaic Experiment has been cancelled for 2020. We sincerely wanted to see you face-to-face, but this simply is not the time. Thinking through each of the options and watching as situations worsen across the country as they relate to covid-19, we cannot put our community at risk. We made our decision which was later cemented by the owner of the property who felt the risk and liability was too high to host our event at his location. We now join other events of our type looking toward 2021 with the hope that we can gather in person once again at that time.
For those of you who have purchased tickets, you have three options and you are free to do whatever works best for you. Mosaic Experiment, as an organization, has operating costs (storage rental, website & software fees, taxes) which persist through the year, burn or no burn. We've minimized those as much as possible but they are still a reality. What happens to your ticket now that the event is cancelled?
Option 1: Do nothing and your ticket will be refunded on 8/01/20.
Option 2: Donate this year's ticket money to help the organization pay for year-round operating costs.
Option 3: Rollover your ticket for next year. If you would like to donate or rollover your ticket, please email tickets@mosaicexperiment.com to communicate your decision.
If we do not hear from you, your ticket will be refunded on 8/01/20. Please know that you are ABSOLUTELY welcome to receive a ticket refund. If you choose to roll your ticket to next year or donate that ticket's value toward keeping our burn growing, we thank you. The choice is yours and we support whatever you decide.
Is this the last you will hear from us this year? Not even a little. We still have plans to take you "Through The Looking Glass" in a very different way October 1st-4th. Our upcoming organizational summer retreat and many of our plans may be virtual, but we are now working to build something special to share with you throughout our normal burn time. Details on that will be coming soon in August. Our community may be forced to evolve this year, but we will still find ways to share our creativity in the days ahead. Stay tuned!
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Additional detail on tickets (FAQ):
Tickets will be refunded to the email address used to purchase.
What if I sold a ticket to someone?
If you have sold your ticket to someone else, you’ll need to pass on any refund that they are due. If you purchased a ticket from someone, please follow up with that person.
Why should I donate my ticket money?
We have costs that need to be paid throughout the year - storage rental, website & software fees, taxes. If you would like to donate your ticket purchase send a message to tickets@mosaicexperiment.com.
Why should I rollover my ticket for next year? What if there is no event next year?
In the wise words of the Magic 8-ball - We cannot predict now.
I want to save my ticket for next year!
Send a message with the name on the ticket and email address to tickets@mosaicexperiment.com and let us know you wish to keep your ticket for 2021.
